Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Mada, Visa, Mastercard, Stcpay, American Express, and Apple Pay.
Also, you can buy now, pay later with Tabby that will give you a chance to pay over a period of 4 payments.
Shipping & Delivery
Domestic shipping can take up to 1-5 business days.
International shipping could take up to 3-7 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for all domestic and international orders above 499 SAR. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is applicable for international orders and that shipping rates could vary depending on your region and order value.
Warranty & Guarntee
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 14 days of noticing any defects.
*It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects or production
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within 7 days after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered, you are not eligible for a refund.
Please check our Terms of Service for further information.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.