Refund and Return
Returns are available within 14 days of delivery. Please note that we can only accept returns for unworn items, returned with the tags on in the bag they were shipped in. We will issue the refund within 72 hours of receiving the items, the refund may take 7-10 days to reach you, depending on your banks processing times. Items purchased through Cash on Delivery will only be refunded as TSL store credit.
EXCHANGES If you would like to switch your item/s, the easiest way to do this is to return your products through the process above and make a new order.
Please contact our Customer Service team via any of the following channels, available everyday from 10AM-6PM KSA time.
— WhatsApp: +966507977060
— E-mail: firstname.lastname@example.org
— Instagram: https://www.instagram.com/theshoplux/
— Call: (+966) 114001104